核心员工流失问题及防范对策研究

—— 以XF公司为例

作者: 专业:企业管理 导师:张小民 年度:2011 学位:硕士  院校: 西北大学

Keywords

Xfcompany, coreworker, wastage, precaution

        企业的核心员工掌握着企业的关键专业技能和重要的各种资源,是企业竞争力不断提高,不断取得发展的重要力量源泉。核心员工的流失往往给企业带来了诸多的负面影响和损失,如增加企业的人才招聘成本、影响企业的正常管理、降低企业的竞争力、影响企业战略发展、损害企业形象等等。如何有效地管理核心员工,如何避免核心员工的流失,如何保留他们在企业工作,成了众多企业急需解决的问题。大型白色家电企业XF公司是一家中外合资企业,近年来的核心员工流失现象十分严重,这给XF公司的发展带来了极大的不利影响。本文以人力资源管理中的一些员工流动理论为指导,对XF公司近三年来的核心员工流失状况进行了研究,分析了其流失的原因,并提出了相应的防范对策。本文主要分四个部分:第一章分析、总结了国内外一些重要的员工流动理论、模型,以及国内外关于员工流动问题的研究现状,为研究XF公司的核心员工流失问题做必要的理论准备。第二章分析核心员工的有关问题,分别讨论核心员工的定义、特征、作用及识别判定方法。在此基础上进一步分析了核心员工流失对企业的负面影响及流失的原因,为研究XF公司有关的核心员工及核心员工流失问题提供依据。第三章以笔者访谈、调查获得的情况和数据为基础,具体分析了从2008年到2010年三年间XF公司核心员工流失的现状,并分析了造成核心员工频繁流失的系列原因。第四章针对造成XF公司核心员工流失的原因,从获取核心员工的策略、保留核心员工的策略、核心员工的离职管理三个大的方面探讨制定了XF公司防范核心员工流失的对策。本文针对近三年XF公司的核心员工流失现状、核心员工管理中存在的问题作了一个较为全面的梳理,并提出了一些具有可操性的措施及策略。希冀为有关企业核心员工流失问题的研究增加一个典型的案例,并为相关类型企业解决核心员工流失问题提供一些参考建议。
    Coreworkers of a company hold the key professional skills and all inportant resources of it,which enable the compny to improve the enterprise competition ability and thus make steady progress.The wastage of coreworkers always has negative effects on the company and causes a great loss.For example,it can increase the expenses on talents recruitment,influence the normal management of the company,lower the enterprise competition ability, impacts the development strategy of the enterprise, harms the enterprise image and so on.So how to manage the coreworkers effectively, how to avoid losing them and make them work for the company become an urgent problem to be solved for mny enterprises.Xf,a sino-foreign joint venture,is a large-scale white goods enterprise.In recent years the coreworkers drain has become very serious,which has a negative effect on the development of the company.This article is based on the employee turnover theories in human resource management. It has made a thorough research on the staff wastage condition in XF company in the past three years, anlyses the reason and comes up with some precutions.This article is divided into four parts.The first chapter is about the analysis and summary of some employee turnover theories and petterns at home and abroad. It also includes the situation of study on staff wastage problem,which prepares the necessary theories for researching the staff wastage condition in XF companyChapter 2 mainly analyse the problems related to the coreworkers. It is about the definition, characteristic,function,and the way to indentify and confirm. Base on this,it further analyse the reason for staff wastage and the negative effects, which gives prop for the research on the XF company.Chapter 3 is based on the personal interviews and the data obtained through investigation.it analyse the staff wastage problem in the past three years (2008-2010). specificly and a range of reasons for it.Chapter 4 is about the strategies of getting,maintaining the corworkers and leave management of them according to the reasons above, which helps decide countermeasure of the problem in XF company.This article gives a thorough analysis of staff wastage problem and the problem in coreworke management in XF company and provides a range of operational measures and stategies.Hope it can provide a illustrativecase for the research on the staff wastage problem in companies,and give advice to companies of this type on solving the staff wastage problem.
        

核心员工流失问题及防范对策研究

摘要3-4
Abstract4-5
绪论7-10
    1.研究背景7-8
    2.研究意义8
    3.研究对象、方法和论文结构8-10
第一章 国内外员工流动理论及模型10-19
    1.1 员工流动的概念10
    1.2 国外关于员工流动问题的研究现状10-13
    1.3 国外员工流动模型研究概况13-17
    1.4 国内员工流动问题研究现状17-19
第二章 核心员工流失的定义及相关问题19-32
    2.1 核心员工的定义19-20
    2.2 核心员工的特征20-21
    2.3 核心员工的作用21-22
    2.4 核心员工的识别模型22-23
    2.5 核心员工流失对企业的影响及流失的原因23-27
    2.6 核心员工流失的原因27-32
第三章 XF公司核心员工流失现状及流失原因32-46
    3.1 XF公司概况32
    3.2 XF公司核心员工的确定及现状32-35
    3.3 XF公司面临的问题35-37
    3.4 XF公司核心员工流失状况与分析37-46
第四章 XF公司防范核心员工流失的策略46-64
    4.1 获取核心员工的策略46-50
    4.2 保留核心员工的策略50-62
    4.3 核心员工的离职管理62-64
结语64-66
参考文献66-69
攻读硕士学位期间取得的科研成果69-70
致谢70
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